Frequently Asked Questions

Everything you need to know about shopping with Second Female.

What is your shipping policy?

We offer worldwide shipping with standard delivery taking 3-5 business days. Free shipping is available on all orders over $150.

How do I return an item?

You can return any unworn items within 30 days of receipt. Simply use the prepaid return label included in your package and drop it off at any authorized collection point.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How do I find the right size?

Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for our Scandinavian-inspired silhouettes.

Are your materials sustainably sourced?

Sustainability is a core value at Second Female. We prioritize organic cotton, recycled polyester, and certified wool in our collections to minimize our environmental footprint.

Can I change or cancel my order?

Once an order is placed, it is processed immediately to ensure fast delivery. Please contact our customer service team within one hour of purchase if you need to make urgent changes.